The ability of patients to get healthcare, the right care in the right way, accessibility, and effectiveness related to available resources help to measure the health system performance. Accessibility, quality, and efficiency are the three dimensions of the Health System Performance. Hospital management allows to set a benchmark and to improve the delivery of healthcare services. Related to all these key drivers, hospital management has a significant focus on the efficiency of service delivery. As the hospitals play a pivotal role in providing healthcare services, they need to run at full efficiency, i.e., in the case of quality of services, turnaround time, low-cost pricing, consumption of material, and output of all services. Hospitals are dynamic in nature and complex organizations.
As the growth of the Indian healthcare sector is in double digits, the role of hospital management is rising continuously. It is indeed a fact that the pandemic of COVID-19 has given challenges to the healthcare sector, but also presented numerous opportunities for our nation to develop. In India, the health sector had the potential to produce 2.7 million additional jobs between 20, approximately 500,000 fresh jobs every year. In terms of revenue since 2016, it has been on the rise at a Compound Annual Growth Rate (CAGR) of 22%, and in terms of employment, the health sector has been employing 4.7 million individuals directly. In the Indian economy, a segment of healthcare has emerged as one of the largest ambits, in the phrases of employment and revenue. The healthcare industry is emerging at an upsurge pace, focusing on strengthening of the coverage, service delivery, and escalating spending by both the public and private sectors. The healthcare industry of India encompasses hospitals, medical equipment and apparatus, health insurance, telemedicine, clinical trials, outsourcing, and medical tourism.
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